Frequently Asked Questions

📦 Orders & Delivery

How long does delivery take?
Orders are processed within 1–2 business days. Delivery typically takes 2–5 working days depending on your location in South Africa.

---

Do you offer free delivery?
Yes! We offer free delivery on all orders over R1000.

---

Will I receive a tracking number?
Yes, once your order has been shipped, you will receive a tracking number so you can follow your delivery.

---

🤍 Product Questions

How do I choose the right size?
We recommend using the size guide provided on each product page. If you’re unsure, feel free to contact us and we’ll gladly assist you.

---

Can I wear the belt under my clothes?
Yes, our support belts are designed to be discreet and comfortable enough to wear under your clothing throughout the day.

---

Is it comfortable to wear all day?
Absolutely. Our products are made with comfort in mind, offering support without feeling too tight or restrictive.

---

👶 Postpartum & Pregnancy Support

When can I start using the postpartum belt?
This can vary depending on your delivery. We recommend consulting your healthcare provider, but many moms begin using it shortly after birth for added support and comfort.

---

Does it help with back pain and pressure?
Yes, our support belts are designed to help reduce pressure on your core and lower back, making everyday movement more comfortable.

---

🔄 Returns & Support

What if I’m not satisfied with my order?
We offer a 7-day return policy. If you’re not happy with your purchase, please contact us and we’ll assist you.